Data Deletion Instructions for OVERTON CRM SOLUTIONS LLP

Employees / Members — open the OVERTON CRM SOLUTIONS LLP mobile app, go to Profile → Delete Account, select a reason and submit. Your Organization's Admin actions the request from the web portal. On approval, your sessions are revoked and your name, email, phone, and profile image are permanently anonymized.

Admins / Directors — sign in to the OVERTON CRM SOLUTIONS LLP web portal, open the profile menu at the top right, select Delete Account, choose a reason and submit.

This cannot be self-served. The Organization's authorized representative must email support@overton.in. After identity verification, we erase all Organization records and associated databases within 90 days.

From OVERTON CRM SOLUTIONS LLP— disconnect the linked Page in the web portal's CRM settings panel. This unsubscribes our webhook via the Meta API and permanently erases the stored Page ID and Page Access Token from our databases.

From Facebook (Meta):

1. Go to Settings & Privacy → Settings.
2. Click Apps and Websites in the left menu.
3. Find OVERTON CRM SOLUTIONS LLP and click Remove.
4. Confirm, then click Remove again.

Email support@overton.in with your company name, the connected Page, and the leads or date range you want erased. We process and confirm within 3 business days.